Managed IT Services

Managed IT Service

Automated Monitoring & Management 24/7 & Onsite Supports

Real Time Monitoring

A tool installed on your network proactively monitoring your devices and providing information on your environment 24x7.

Patching & Backup

The system proactively update device's patches, OS updates, as well as configure backup base on your required schedule.

Automated Update

Our IT engineer can remotely fix and perform proactive maintenance for all devices included workstations, server, printers.

Automated Report

You can obtain real time reports of your network devices and servers performance using customer portal that we provide to you.

  • 30 Minute Guaranteed Response Time
  • 24x7x365 Monitoring And Reporting
  • Unlimited Onsite Support For Covered Events*
  • Purchasing Assistance For Replacement Equipment
  • Router Management
  • Firewall Management
  • VPN Management
  • Website Filtering Software To Help Block Threats
  • ISP Management
  • 3rd Party Vendor Management / Notify Vendor Of Issue
  • Disaster Recovery Review
  • E-Mail Spam And Virus Filtering
  • Asset Lifecycle Management
  • Asset Reporting
  • Backup
  • Backup Monitoring
  • Service Availability Monitoring
  • Event Log Monitoring
  • Log File Maintenance
  • Drive Space Monitoring
  • Printer Queue And Availability Monitoring
  • Server Patch Management
  • Unlimited Phone Support
  • User Account Administration (Active Directory)
  • File Sharing Permission Administration
  • Security Administration
  • Monthly Scheduled On-Site Maintenance
  • Unlimited Phone And Remote Support For All Applications*
  • Updates / Upgrades / Add-Ons / Patches For All Applications*
  • Managed Anti-Virus Software Included (Subject To OS)
  • Moves And Hardware Upgrades Once Per Year (Parts Not Included)*
  • OS Upgrade Labor (Same Hardware Platform And OS Family)*
  • Project Labor For Covered Equipment*
  • Antivirus And Anti-Spyware Management
  • Operating Systems Upgrade Labor (New or Same Machine)*
  • Hosted Exchange
  • Unlimited Remote Control Support For Microsoft Applications*
  • Online Asset Management
  • Online Ticket Support System
  • Online Software License Management
  • VPN Client Management
  • Software Patch Management For Microsoft Applications
  • Phone And Tablet Email Configuration
  • Moves And Hardware Upgrades (Parts Not Included)*